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71 Games FAQ — All Your Questions Answered in One Place

From registration to payments, bonuses to security — every question you might have about 71 Games is answered right here.

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Most Frequently Asked Topics
Payments & Withdrawals32%
Bonuses & Offers24%
Registration & Login18%
Games & Betting15%
Security & Account11%

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Browse FAQ by Topic

Registration & Account

All your questions about account registration, verification, KYC documents, and account management — answered here.

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Deposits & Withdrawals

Full details on payment methods, minimum limits, and processing times for bKash, Nagad, and Rocket.

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Bonuses & Offers

Everything you need to know about welcome bonuses, reload offers, cashback, and the referral program.

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Games & Betting

Cricket, football, Live Casino, slots — FAQ covering all game types and betting rules.

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Security & Privacy

Answers to all questions about account security, 2FA, password reset, and data privacy.

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Mobile App

A complete guide to downloading, installing, updating, and troubleshooting the Android and iOS apps.

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Registration & Account

Account Opening, Verification & Management

To register you'll need: an active Bangladeshi mobile number, a valid email address, and your full name and date of birth. You must be at least 18 years old. Registration is completely free — no fees.
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Just 2–3 minutes. Registration is completed in three steps: personal details → password setup → OTP verification. The OTP arrives instantly, and your account is activated as soon as it's verified.
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No. Each person is allowed only one account. If multiple accounts are found, all of them will be closed and any bonuses will be forfeited.
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KYC verification must be completed before your first withdrawal. Go to "Identity Verification" in Account Settings and upload photos of the front and back of your National ID or passport. Verification is usually completed within 24 hours.
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Contact the support team to close your account. Make sure to withdraw your balance before closing. You can also opt for self-exclusion for responsible gaming purposes — it Responsible Gaming page for full details.
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Deposits & Withdrawals

Payment Methods, Limits & Processing

Available for deposits and withdrawals:
  • Mobile Banking: bKash, Nagad, Rocket
  • Bank Transfer: All major Bangladeshi banks
  • Card: VISA, Mastercard
  • Crypto: USDT (TRC-20)
bKash and Nagad are the fastest — transactions are typically processed within 5 minutes.
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Minimum Deposit: ৳200. Maximum single deposit: varies by method — up to ৳50,000 via bKash, with higher limits for bank transfers. See the payments page for full details.
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bKash & Nagad: usually 15–30 minutes. Bank Transfer: 1–3 business days. USDT: 1–2 hours. If KYC verification hasn't been completed, your first withdrawal may be delayed. Once KYC is done, all payments are processed faster.
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71 Games does not charge any payment fees. However, your mobile banking provider (such as bKash) may apply its own transaction fees. Network fees (gas fees) apply to USDT transactions.
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First, check the balance in your bank or mobile banking account. Make sure your internet connection is stable. Wait 15 minutes — transactions sometimes process with a short delay. If the issue persists, contact support with your transaction ID.
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Bonuses & Offers

Welcome Bonus, Reload & Referral

Newly registered players on their first deposit 100% Welcome Bonus Yes. Up to a maximum of 10,000 BDT. No separate code needed — the bonus is credited to your bonus wallet automatically after your first deposit. For more details, Bonus Page View.
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To withdraw a bonus, you must meet the wagering requirement — typically 10x–20x the bonus amount (depending on the specific offer). You can track your bonus progress from the account dashboard.
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Share your referral code with a friend. When they register using your code and make their first deposit, you'll receive ৳500 and your friend will receive a special bonus. There's no limit — the more friends you refer, the more bonuses you earn.
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Deposit by 10:00 AM every Monday to claim a 50% Reload Bonus of up to 5,000 BDT. You must manually click "Claim" in the Promos section of your account — this bonus is not applied automatically.
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Games & Betting

Questions about all game types and betting

Cricket (IPL, BPL, International), football (EPL, La Liga, Champions League), tennis, badminton, kabaddi, volleyball, and 30+ more sports. Place bets in real time with live odds in Live Betting. To view popular games, here Go.
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Live Casino features: Baccarat, Roulette, Blackjack, Dragon Tiger, Andar Bahar, and Live Poker. All games are hosted by real dealers, and select tables even offer commentary in Bangla.
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Minimum Bet in Sports Betting ৳10. Minimum bet in casino games varies — slots start from ৳1, live tables from ৳50. Maximum bet limits also vary by game.
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Pre-match bets can be cancelled before the event starts (if a cash-out option is available). In Live Betting, you can use cash-out to settle your bet at any time. Once a bet is submitted, it generally cannot be changed.
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Security & Privacy

Account Security & Data Privacy

On the login page Click the "Forgot Password?" link, enter your registered email or mobile number, and you'll receive an OTP or reset link. Set your new password and you're back in — the whole process takes about 2 minutes.
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Go to the "Security" tab in your account settings and enable "Two-Step Verification." Once you confirm your mobile number, 2FA will be active. From then on, you'll need to enter an OTP every time you log in — keeping your account significantly more secure.
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Yes. 71 Games uses 256-bit SSL encryption to keep all your data secure. Your personal information is never shared with third parties. To learn more, see our Privacy Policy Read more.
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Mobile App

Download, Install & Use

Download the Android APK directly from our Download Page to download. iOS users On the app page Go ahead. However, we strongly recommend against downloading from third-party stores for security reasons.
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After downloading the APK: go to Settings → Security or Privacy → enable "Install unknown apps" or "Unknown sources". Then tap the downloaded APK file and install it. Once installed, you can turn that setting back off from Settings.
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Yes — and then some. The app offers faster loading, push notifications, biometric login, and app-exclusive bonus offers, plus all the features available on the website.
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Responsible Gaming

Responsible Gaming FAQs

Go to Account Settings → "Responsible Gaming" → select "Deposit Limit". You can set a daily, weekly, or monthly limit. Decreasing a limit takes effect immediately; increasing one becomes active after 24 hours. Learn more Responsible Gaming page.
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Yes. Any balance remaining in your account can be withdrawn before self-exclusion takes effect. Wait for all pending bets to be settled before submitting your request.
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Support & Contact

Ways to Get Help

There are three ways to reach us:
  • Live Chat: Chat button at the bottom right of the site — the fastest option
  • Email: support@71games.biz — reply within 24 hours
  • FAQ: This page covers answers to most common questions
Support is available in Bengali across all channels.
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Yes. Live Chat support is available 24/7, all week long. Response times may be slightly longer at night, but you'll generally hear back within 5 minutes.
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Read More

Everything you need to know about the 71 Games FAQ

Many users who join 71 Games have questions about the registration process, payment methods, or bonuses. This FAQ page is designed so you can find answers on your own without needing to contact support. We add new questions every week to keep it as comprehensive as possible.

The 71 Games FAQ is organized into sections covering registration & account, payments, bonuses, gaming rules, security, and the mobile app. Each section answers the questions real players ask most.

How to Use the FAQ Page

Use the search bar at the top to type your question directly — relevant answers will appear instantly. Or browse by category. Each answer has a "Was this helpful?" button at the bottom — your feedback helps us improve our FAQ.

✅ Please note: If you can't find your answer on this FAQ page, reach out via Live Chat directly. Our support team is available 24/7 and typically responds within 5 minutes.

Is 71 Games legal in Bangladesh?

71 Games is an internationally licensed platform. The legal landscape around online betting in Bangladesh is complex — we do not provide legal advice. Please review the applicable laws yourself before playing, and always gamble responsibly.

What if my question isn't in the FAQ?

Our FAQ covers over 50 questions. If you still can't find what you're looking for, reach out via email at support@71games.biz or through Live Chat. Your question may even be added to the FAQ in the future.

Direct Help

Still have questions?

Live Chat

The fastest way to get help — typical response time within 5 minutes.

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Email Support

For complex issues, send us an email. You'll receive a detailed response within 24 hours.

support@71games.biz
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